Sell and retain · 19/30

Loyalty card

It is the classic stamp card, inside the app: after N visits, the next one is free. You give the stamp yourself, in the calendar; it never happens on its own.

Setting up the loyalty card.
Setting up the loyalty card.

Step by step

  1. Open Loyalty card and turn on Card active (visible in the app).
  2. Set the Stamps needed for the reward (between 1 and 50), the Reward (say what the customer gets) and, if you like, the Minimum visit value (€). Press Save.
  3. In Appearance, enable the “Loyalty card” section so it shows in the app.
  4. In the Schedule, right-click a confirmed or completed booking and choose Give a stamp. The customer gets a notification.
  5. When the customer completes the card, at the counter use Hand over a reward: look the customer up, check the stamps and hand it over.

Heads up

The “Give stamp” option only appears when the card is on.

Tips

  • Above 10 stamps the card takes half a year to fill — a number between 5 and 8 usually motivates more.

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